The day before every NFL game this season, including all those that took place at Gillette, the designated crowd noise operator for each home team shows up at the stadium and meets with the TV production crew at their broadcast control truck. There, the operator will set up the crowd noise control software system and link it up with the network's broadcast equipment.
On game days, the operator returns to run the controls, either in front of monitors inside the broadcast truck or from a remote location in the stands, so as the watch the live action on the field and work the controls simultaneously, depending on how the arrangement is set up in that particular location.
"A laptop runs the software and controller," explains Caputo. "It has a redundant system in it, too. So, if System A goes down, you just switch over to System B. We thought about giving the systems to the [broadcast] trucks, but we were really afraid someone would accidentally open up the Jets project at a Patriots game, and all of a sudden you hear "J-E-T-S, Jets, Jets, Jets!" That wouldn't go over too well.
"So, on every system, we have only that home team's project and the generic project. The Patriots operator, for example, only has one project on that system, the Gillette-specific project, plus the generic option."
Each of the various networks that broadcast NFL games have different preferences when it comes to the volumes and amounts of crowd noise they use, and the respective broadcast crews control that aspect of the sound you hear. However, when it comes to the specific sounds they transmit over their air, that's all controlled by the fingertips of the 32 unique crowd noise operators.
Both Caputo and Brock have the capability of accessing directly any of the 32 laptops remotely, at any time, to fix any glitches or edit any sounds that require it – a stray referee's whistle, for instance, or an annoying person screaming. They've also held weekly meetings with all the operators to evaluate how the process has been going, correct any lingering errors, address any concerns, and fine-tune best practices. That included an edict to "be judicious with 'Boos,'" as Caputo put it.
"We're not booing players, not booing the team," he goes on. "If you want to boo a [referee's] call that the fans would universally disagree with, that's fine. But one person should not be responsible for whether 70,000 people should boo or not. We don't want that, and we don't want it taken out on that person."
Which is why the identities of all 64 operators have been kept secret from the general public.
The entire process of creating these various custom crowd noises, from concept to completion in time for Week 1, took less than three months. A remarkable achievement in so relatively short a period of time.
Historically, when discussing external criticisms of their team, Patriots players have been particularly fond of saying, "Ignore the noise." Caputo hopes fans watching games at home this year have done the same.
"They're like offensive linemen now," he says of the crowd noise operators. "You don't notice them at all unless they make a mistake. So, that is a win for us. Every game sounds different. Every network broadcast sounds different. We hope that if you flip from this game to that game, it sounds a little bit different.
"I take a lot of comfort in the casual fans, like my friends outside of work, who don't even notice the difference. And that's really the goal, to make the viewer feel like they're just watching football. I think it would be very distracting if [the crowd noise] wasn't there."
"sound" - Google News
December 24, 2020 at 10:48PM
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Sounds of the Season: How 2020's artificial crowd noise became reality - Patriots.com
"sound" - Google News
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